Instructor FAQs
Getting Started
Do I have to pay a fee for becoming an instructor?
We do not charge a fee for becoming an instructor.
What are the technical requirements for becoming an instructor?
You will need a stable internet connection across a desktop computer, laptop, or a smartphone to access Marketplace.
What kind of verification is required for becoming an instructor?
A valid Government ID, such as passport, driving license, etc. is required for becoming an instructor.
Do I need a license or approval to sign up?
No license or approval is needed to become an instructor. Click here to start creating your course.
Courses & Content
Can I create a course on any certification? What can I teach here?
You can choose to create a practice exam/flashcards on the certification of your choice. Phase 1 calls for certification practice exams and flashcards. Phase 2 will be video-based content.
Can I teach my course in any other language?
All courses are offered in English as of now.
What is the delivery method of my course on Marketplace?
The course is delivered online within the RNP portal.
Do I retain the exclusive rights to my course after selling it on Marketplace?
Yes. When a course is published on our platform, the instructor retains all rights to their content. We simply promote the course to make it available to our users.
Do I need to add more courses within a definite period of time after my first course?
No, there is no such requirement. You can create a course at any point in time.
What is the format of practice exams?
Practice exams follow a multiple-choice format, with single or multiple correct answers.
Can I add multiple exams for one certification?
Yes, you can add as many exams as you like for a single certification. Exams can be offered free of cost, at full price, or at a discounted price.
Can I preview my course?
Yes, you can preview your course as soon as you create an exam or flashcard. Visit Help & Support for more details.
Can I edit the practice exam or flashcards after creating them?
Yes. Visit Help & Support for more details.
Can I delete an exam or flashcard?
Yes. Visit Help & Support for more details.
What is a featured image? How do I add one?
A featured image describes your course accurately and should be under 500 KB. For more clarity, check out this video or visit Help & Support.
What is "Search Keywords" and how does it help?
Think of Search Keywords as SEO for our website — it enables faster search. Use keywords that students would realistically search for when looking for your course. It also helps us organise things in our backend system.
I can't find the certification or certification authority for my exam or flashcard. What should I do?
Send us an email at admin@reviewnprep.com.
I didn't save the exam or flashcard details after filling them in. Can I retrieve it?
We take multiple backups during the course of the day. Depending on when you added the content, we may be able to retrieve it. Send us an email at admin@reviewnprep.com.
I can't view the sample file for "Bulk Import". What should I do?
Download the sample file using this link or visit Help & Support for more details.
Coupons & Discounts
Can I create multiple coupons for an exam at one time?
Yes, you can create multiple coupons, but we recommend creating only one coupon per exam to simplify marketing.
How do I remove a discount?
During coupon creation, specify an end date — the date until which the coupon is valid. To remove the discount early, simply change the end date for the respective coupon. Visit this link for more details.
Orders & Payments
How will I receive my payment?
Instructors connect a PayPal account to their Marketplace account to receive payments. Since we offer a 30-day money-back guarantee, payments are made after 30 days from the purchase date. Payments are processed on the first of every month.
When will I be paid?
Payments hit your account after 30 days from the start of the purchase month. Payments are made on the first of every month.
How can I view the enrolled students for my exam or flashcards?
Navigate to Orders on your Instructor Dashboard to view all order details.
How can I track my orders?
Navigate to Orders on your Instructor Dashboard.
Account & Profile
How can I add or edit my personal details?
Navigate to Help & Support or click here to add or edit your personal details.
How can I change my password?
- Navigate to Settings on your Instructor Dashboard.
- Under Account Settings, enter your current password, new password, and confirm new password.
- Your password is successfully changed.
Can I select which notifications to receive?
We are constantly evolving. Currently, notifications are limited to student queries only.
Can I delete my account?
You can disable your account by sending an email to admin@reviewnprep.com. There is a 90-day waiting period, as we need to notify students enrolled in your courses.
I want to change my registered email. How do I do that?
Send us an email at admin@reviewnprep.com.
Community & Support
Will my course be promoted?
Yes — we will help market your course using all available channels.
Can learners leave feedback for me personally? Does Marketplace allow direct messaging?
No. For complete transparency, we do not allow direct messaging. We may revisit this policy in the future.
Is there a way for me to interact with other instructors?
You can connect with other instructors via social media platforms like LinkedIn.
Can I view other instructors' content?
Yes — click on an instructor's name on any of their course listings.
Is there a deadline for answering a student query?
No. It is at the instructor's discretion when to answer a student query.
How soon can I expect a response on my support ticket?
We strive to respond as soon as possible — expect a reply within 48 business hours of opening a ticket.
I am having trouble logging in or facing a technical problem. Who should I contact?
Visit our Contact Us page to report the issue.